When repairing electronics, only the defective component is usually replaced to make the device functional again. A general overhaul is an additional process in which electronic wear parts are always replaced. A so-called “maintenance” is carried out on the electronics. This restores the electronics to “as good as new” condition so that they will function properly again in the long term.
In the case of a service exchange, an already overhauled frequency inverter for elevators is delivered to make the elevator operational again at short notice. The delivery of a replacement device usually takes 24 hours! The defective device is then returned to us within 5 working days.
When the elevator is installed, things have to move quickly! That’s why we offer our customers a special logistics service throughout Germany. On request, we will find a packing station near your elevator installation. The inverter can be delivered there. We will then take care of packing and shipping for you. The inverter can also be collected there after the repair.
We generally give a 2-year guarantee on our repairs and general overhauls.
You can obtain instructions for commissioning frequency inverters from our technical support team. Our hotline can be reached by telephone on +49 711 219 59 765. Alternatively, a support ticket can be requested by e-mail.
Quality is our top priority, which is why we give you a 2-year guarantee on the repair of our appliances. The following procedure applies during the warranty period.
- Before you remove the device, always call our technical support team first and send us an email with a description of the fault. In many cases, we can help remotely and prevent possible misdiagnoses that cost time and money.
- After consulting our support team, please send us the defective device for a new check and repair.
- Please fill out our online form for faster processing. Your complaint will be processed within 1-2 days. https://flp-shop.com/reklamation/
